International Currency Exchange opens 15 locations at Toronto Pearson Airport

October 31, 2016

We are thrilled to share that one of our long-time clients—International Currency Exchange (ICE)—has won a major RFP and, as a result, opened 15 new locations at Toronto Pearson International Airport. It’s a major coup for ICE, one of the most established and respected retail currency exchange brands in the world.
With this latest win, ICE operates 76 branches in Canada. At Think Retail, we have worked with ICE since 2008, navigating its expansion coast to coast, in shopping centres, retail hubs throughout Canada.
Founded in the UK in 1973, ICE now has more than 360 locations in 20 countries and it’s an organization with an exciting future.
As you may recall, in April, Chinese conglomerate HNA Group acquired ICE as part of a strategic effort to expand outside of Asia. Founded in 1993, privately-owned HNA is a major conglomerate with several core divisions, including aviation, real estate, capital, tourism, hospitality, technology and logistics: ICE is as a valued part of HNA Tourism, which specializes in air travel, hospitality management, tourism, finance, investment and e-commerce.
As a result, the ICE brand is stronger than ever, with so much potential for further growth, both around the globe and here in Canada.
The company already has a solid reputation for offering an extensive range of major and exotic currencies that cater to Canada’s diverse and well-travelled population.
On the retail front, ICE is recognized for its award-winning and innovative branch designs, plus its popular Click & Collect service, whereby individuals or their travel agents can place currency orders by phone or online, to be picked up at the retail location of the customer’s choice.
In addition to currency conversion, services include, currency wires, money drafts, all kinds of cheques, money orders, travelers cheques and travelers GST returns. As well, some stores facilitate the sale of gold bullions, souvenir coins, Olympic coins and travelers insurance, while operating ATM bank machines.
Stay tuned, as ICE is preparing to announce further expansion plans in Canada.
At Think Retail, we are honoured to work with ICE on the next stage of its development. For more, visit or contact the Think Retail Team